Interpersonal communication training
Communicate constructively | Create relationships built on trust
Have effective and pleasant exchanges
Use the tools of impactful communication.
Develop active listening and create relationships built on trust.
Receive easy-to-use tools for quick results.
The training is available in private and individual training, as well as face-to-face and in virtual classes.
Fostering your success
We listen to your expectations beforehand
Tools that meet your needs
Targeted training to allow time for exercises
Telephone support after training ends
Approved for the purposes of the 1% law - Certificate 0059448
Objectives of interpersonal communication training
Overcome the pitfalls that hinder effective communication
Develop your influence through constructive communication
Strengthen Your Relationships Through Proactive Listening
Content of interpersonal communication training
Understand
- The two dimensions of effective interpersonal communication
- The reasons you tend to communicate poorly
- The basic rules for good communication
Communicate effectively
- Adopt a positive and constructive attitude
- Express yourself without hurting others
- Communicate in an empowering way
- Facilitate dialogue using effective questioning
Facilitate collaboration
- Make yourself understood, get your messages across
- Make sure you understand your colleagues
- Get out of the "knots of incomprehension"
- Improve the communication process to facilitate understanding
Develop harmonious relationships
- Be available and open to others
- Have the right dose of empathy
- Foster peer-to-peer relationships
- Develop proactive listening based on observation
- Be attentive to the non-verbal (both in yourself, and in your colleagues)
Practice exercises related to different real-world situations
Your personalized action plan
The contents of this training program are based on our book about personality types: “You are unique, and so are your colleagues! Collaborate effectively and live in harmony with all personality types.”
Training information
Private training
Target audience: Managers
Prerequisite: None
Availability: Face-to-face or virtual classes
Language: French and English
Duration: 1 day face-to-face; 2 half-days in virtual classes
Budget: please consult us
Individual training
Target audience: Managers
Prerequisite: None
Availability: Face-to-face or virtual classes
Language: French and English
Duration: 2 half-days face-to-face; 3 sessions of 2 hours in virtual classes
Budget: please consult us
Trainer
|
Jean-Luc Dupont President of DP |
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How can you reduce your training costs?
We are a training organization accredited by the Commission des partenaires du marché du travail for the purposes of the application of the Act to promote workforce skills development and recognition (1% law) - Certificate 0059448.
We can advise you on how to prepare a subsidy file (on average 50% and up to 85%) with Services Québec.
Why should you trust us?
Fast and lasting results
Our approach is adapted to your personality to best meet your needs.
An easy collaboration
An answer to your needs
