Process Communication Management® (Process Com®) training
Process Com®, the ideal tool for positive communication
Communicate better with all your contacts
Discover your Process Com® personality type.
Communicate positively in all circumstances.
Respond effectively to "difficult" people.
Take advantage of our 15 years of experience in Process Com® to receive easy-to-use tools and rapid results.
The training is available in private and individual training, as well as face-to-face and virtual classes.
Fostering your success
We listen to your expectations beforehand
Tools that meet your needs
Targeted training to allow time for exercises
Telephone support after training ends
Approved for the purposes of the 1% law - Certificate 0059448
Content of the Process Com® training
Understanding Process Com®
- The different personality types in Process Com®
- Its applications
- Use the model ethically and effectively
Know yourself in order to be more efficient
- Identify your Process Com® personality profile
- Understand your communication style
- Identify what you need to be positive and effective
- Detect when you communicate or malfunction
- Be at the top of your communication and your performance
- Discover how you can improve
Understand others to create fluid and effective relationships
- Identify the likely personality profiles of your colleagues
- Adapt to their communication styles
- Communicate effectively with all Process Com® profiles
- Adopt the right strategies when things aren’t going well
Put into practice
- Communication exercises with all Process Com® types
- Management exercises for "difficult" people
- Training with the "Process Com® Game"
Your personalized action plan
Objectives of the Process Com® training
Operate and communicate positively and effectively
Communicate impactfully with all your contacts
Manage "difficult" people
Private training
Target audience: Managers
Prerequisite: None
Availability: Face-to-face or virtual classes
Language: French and English
Duration: 2 days face-to-face; 4 half-days in virtual classes
Budget: please consult us
Individual training
Target audience: Managers
Prerequisite: None
Availability: Face-to-face or virtual classes
Language: French and English
Duration: 4 half-days face-to-face; 6 sessions of 2 hours in virtual classes
Budget: please consult us
How can you reduce your training costs?
We are a training organization accredited by the Commission des partenaires du marché du travail for the purposes of the application of the Act to promote workforce skills development and recognition (1% law) - Certificate 0059448.
We can advise you on how to prepare a subsidy file (on average 50% and up to 85%) with Services Québec.
Trainer
|
Jean-Luc Dupont President of D&P |
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Objectives of the Process Com® training
Operate and communicate positively and effectively
Communicate impactfully with all your contacts
Manage "difficult" people
Content of the Process Com® training
Understanding Process Com®
- The different personality types in Process Com®
- Its applications
- Use the model ethically and effectively
Know yourself in order to be more efficient
- Identify your Process Com® personality profile
- Understand your communication style
- Identify what you need to be positive and effective
- Detect when you communicate or malfunction
- Be at the top of your communication and your performance
- Discover how you can improve
Understand others to create fluid and effective relationships
- Identify the likely personality profiles of your colleagues
- Adapt to their communication styles
- Communicate effectively with all Process Com® profiles
- Adopt the right strategies when things aren’t going well
Put into practice
- Communication exercises with all Process Com® types
- Management exercises for "difficult" people
- Training with the "Process Com® Game"
Your personalized action plan
Private training
Target audience: Managers
Prerequisite: None
Availability: Face-to-face or virtual classes
Language: French and English
Duration: 2 days face-to-face; 4 half-days in virtual classes
Budget: please consult us
Individual training
Target audience: Managers
Prerequisite: None
Availability: Face-to-face or virtual classes
Language: French and English
Duration: 4 half-days face-to-face; 6 sessions of 2 hours in virtual classes
Budget: please consult us
How can you reduce your training costs?
We are a training organization accredited by the Commission des partenaires du marché du travail for the purposes of the application of the Act to promote workforce skills development and recognition (1% law) - Certificate 0059448.
We can advise you on how to prepare a subsidy file (on average 50% and up to 85%) with Services Québec.
Trainer
|
Jean-Luc Dupont President of D&P |
|
