Communicate better with all your contacts
Discover your Process Com® personality type.
Communicate positively in all circumstances.
Respond effectively to "difficult" people.
Take advantage of our 15 years of experience in Process Com® to receive easy-to-use tools and rapid results.
The training is available in private and individual training, as well as face-to-face and virtual classes.
Fostering your success
We listen to your expectations beforehand
Tools that meet your needs
Targeted training to allow time for exercises
Telephone support after training ends
Approved for the purposes of the 1% law - Certificate 0059448
Content of the Process Com® training
Understanding Process Com®
- The different personality types in Process Com®
- Its applications
- Use the model ethically and effectively
Know yourself in order to be more efficient
- Identify your Process Com® personality profile
- Understand your communication style
- Identify what you need to be positive and effective
- Detect when you communicate or malfunction
- Be at the top of your communication and your performance
- Discover how you can improve
Understand others to create fluid and effective relationships
- Identify the likely personality profiles of your colleagues
- Adapt to their communication styles
- Communicate effectively with all Process Com® profiles
- Adopt the right strategies when things aren’t going well
Put into practice
- Communication exercises with all Process Com® types
- Management exercises for "difficult" people
- Training with the "Process Com® Game"
Your personalized action plan
Objectives of the Process Com® training
Operate and communicate positively and effectively
Communicate impactfully with all your contacts
Manage "difficult" people
Trainer
|
Jean-Luc Dupont President of D&P |
![]() |
1282 avenue Garden
J7L 0A4 Mascouche
QC. Canada
Contactez-nous !
Content of the Process Com® training
Understanding Process Com®
- The different personality types in Process Com®
- Its applications
- Use the model ethically and effectively
Know yourself in order to be more efficient
- Identify your Process Com® personality profile
- Understand your communication style
- Identify what you need to be positive and effective
- Detect when you communicate or malfunction
- Be at the top of your communication and your performance
- Discover how you can improve
Understand others to create fluid and effective relationships
- Identify the likely personality profiles of your colleagues
- Adapt to their communication styles
- Communicate effectively with all Process Com® profiles
- Adopt the right strategies when things aren’t going well
Put into practice
- Communication exercises with all Process Com® types
- Management exercises for "difficult" people
- Training with the "Process Com® Game"
Your personalized action plan
Objectives of the Process Com® training
Operate and communicate positively and effectively
Communicate impactfully with all your contacts
Manage "difficult" people
Trainer
|
Jean-Luc Dupont President of D&P |
![]() |
1282 avenue Garden
J7L 0A4 Mascouche
QC. Canada
Contactez-nous !

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